Legal & policies
Operated by Zittru Platforms Private Limited
Terms of Service
Platform role, said-to-contain, ₹5k per-booking liability (Section 15), and user obligations.
Privacy Policy
How we collect, use, and protect your personal data (DPDP Act).
Prohibited & permitted items
What you may send in personal travel baggage (no electronics).
Shipping Policy
Pickup timing, transit, delivery, and handover.
Refund Policy
Cancellations, rescheduling, and damage claims.
Grievance redressal
Grievance Officer contact and resolution timelines.
Customer care: hi@zittru.com